Hello and thank you for reviewing my request for information about shipping international excess baggage to Venezuela. Although that I do have a few questions to ask, I will also ask that if you have a general information package that you email that to me as well. Are there any recommended methods for me to pack my belongings in order to prepare them for shipping? Must I include an additional padding to protect them from being damaged during shipping? How does your company base its charges and fees? Does your charges and fees include insurance coverage? Or is this an additional charge? Are your shipping fees the only charges that I will see, or do you add extra charges? What is the difference between air freight and excess baggage? Will my baggage be guaranteed to arrive at my destination at or near the same time as my scheduled flight will arrive? Where can I pickup my baggage at my destination?